Kyle HillDec 10, 2018Streaming Data Sets into Dynamics 365 Customer EngagementIn this post, we are going to look at the challenge of how to display streaming data sets directly onto a Dynamics 365 Customer...
Kyle HillSep 25, 2018Advanced Connected Field Service Part 3In the previous post, we looked at how we could incorporate Google Nest devices into the Connected Field Service (CFS) solution. This...
Kyle HillSep 19, 2018Advanced Connected Field Service Part 2In the previous post, we looked at the fundamental architecture and data flow patterns of the Connected Field Service (CFS) solution. One...
Kyle HillSep 10, 2018Advanced Connected Field Service Part 1If you haven't yet had the chance to look into Microsoft Dynamics 365 for Field Service, I definitely recommend that you do! While...
Kyle HillNov 5, 2017Email Machine LearningThis post is going to look at leveraging some of the Microsoft Cognitive services to take the simple concept of email and turn it into a...
Kyle HillSep 19, 2017Kylie Bot Part 14 - Populating an Azure IndexNow that we have an Azure Search index created, we will need to populate it with some content to make it meaningful. The first thing to...
Kyle HillSep 12, 2017Kylie Bot Part 12 - Creating an Azure IndexNow that the Kylie Bot is returning some content, we need to extend this capability to search a number of sources simultaneously. The...
Kyle HillMay 22, 2017Kylie Bot Part 9 - World, meet KylieThe time has finally come to publish Kylie Bot out into the world. This post will focus on publishing the Kylie Bot project to an Azure...
Kyle HillMay 2, 2017Kylie Bot Part 7 - Publishing the Api and Connecting to itIn the previous post we created a CRMApi project. To deliver the value of the this project though, we need to publish the Api and connect...
Kyle HillMay 2, 2017Kylie Bot Part 6 - Creating the Web Api ProjectConnecting our Kylie Bot to a Dynamics 365 Customer Engagement instance is perhaps one of the most vital steps in this project as it will...
Kyle HillMay 1, 2017Create an Azure trialFor a lot of the features and functions we are going to use throughout this blog, we will make use of Microsoft Azure. While not everyone...