It is now time for us to update our Kylie Bot to look at the Azure Search index, instead of directly at the Dynamics 365 Customer Engagement database. First ...

During the course of any Dynamics 365 Customer Engagement project, you are likely to experience these "undocumented features". More currently referred to as ...

In Part 9 of the Kylie Bot series, we published our Bot into the world. The challenge is that we didn't give people a way to access the bot. This post will f...

The time has finally come to publish Kylie Bot out into the world. This post will focus on publishing the Kylie Bot project to an Azure App Service and then ...

Finally, we add the meaningful part to our Kylie Bot where we can return some knowledge to the user. Let’s get started straight away! The first thing we will...

In the previous post we created a CRMApi project. To deliver the value of the this project though, we need to publish the Api and connect to it from our Kyli...

This post will focus on providing us with some more flexibility in terms of our authentication options that we specified previously. As you know from the pre...

In part 1 we laid the ground work for Kylie bot and through this post we will extend this functionality to start doing some meaningful things. To get started...

Recently I have been seeing a lot of movement around the Microsoft AI technologies and chief amongst these is the Bot Framework. So I've been playing around w...