Bot Framework

Kyle Hill

Kylie Bot Part 15 - Using an Azure Index with a bot

It is now time for us to update our Kylie Bot to look at the Azure Search index, instead of directly at the Dynamics 365 Customer...

Kyle Hill

Kylie Bot Part 11 - Undocumented Features

During the course of any Dynamics 365 Customer Engagement project, you are likely to experience these "undocumented features". More...

Kyle Hill

Kylie Bot Part 10 - Chat Controls on a Dynamics 365 Customer Engagement Portal

In Part 9 of the Kylie Bot series, we published our Bot into the world. The challenge is that we didn't give people a way to access the...

Kyle Hill

Kylie Bot Part 9 - World, meet Kylie

The time has finally come to publish Kylie Bot out into the world. This post will focus on publishing the Kylie Bot project to an Azure...

Kyle Hill

Kylie Bot Part 8 - Knowledge is Power

Finally, we add the meaningful part to our Kylie Bot where we can return some knowledge to the user. Let’s get started straight away! The...

Kyle Hill

Kylie Bot Part 7 - Publishing the Api and Connecting to it

In the previous post we created a CRMApi project. To deliver the value of the this project though, we need to publish the Api and connect...

Kyle Hill

Kylie Bot Part 4 - Customising Our Authentication

This post will focus on providing us with some more flexibility in terms of our authentication options that we specified previously. As...

Kyle Hill

Kylie Bot Part 2 - Adding Authentication

In part 1 we laid the ground work for Kylie bot and through this post we will extend this functionality to start doing some meaningful...

Kyle Hill

Kylie Bot Part 1 - We Have Lift Off!

Recently I have been seeing a lot of movement around the Microsoft AI technologies and chief amongst these is the Bot Framework. So I've...