Kylie Bot Part 8 - Knowledge is Power
Finally, we add the meaningful part to our Kylie Bot where we can return some knowledge to the user. Let’s get started straight away! The first thing we will need is to add a CRMKnowledgeBaseArticle class to the Models folder of the CRMApi project. Right click on the Models folder and select ‘Add->Class’ like this: Next, name the class like this: And finally, copy the following code into the class to represent our required properties: namespace CRMApi.Models
{
public clas